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Coronavirus (COVID-19) company policy

In this Coronavirus (COVID-19) company policy, you’ll find all the essential guidelines employees should follow during the coronavirus outbreak and temporary alterations of existing sick leave and work from home policies.

Policy brief & purpose

This company policy includes the measures we are actively taking to mitigate the spread of coronavirus. You are kindly requested to follow all these rules diligently, to sustain a healthy and safe workplace in this unique environment. It’s important that we all respond responsibly and transparently to these health precautions, We assure you that we will always treat your private health and personal data with high confidentiality and sensitivity.

This coronavirus (COVID-19) company policy is susceptible to changes with the introduction of additional governmental guidelines. If so, we will update you as soon as possible by email.

Scope

This coronavirus policy applies to all of our employees who physically work in our office and workshop. We strongly recommend to our remote working personnel to read through this action plan as well, to ensure we collectively and uniformly respond to this challenge.

Policy elements

Here, we outline the required actions employees should take to protect themselves and their co-workers from a potential coronavirus infection.

Sick leave arrangements:

Work from home

  • If your work is office based, you will be required to work from home as much as logistically possible.
  • Only use company authorised equipment whilst logging onto to remote systems

General hygiene rules:

  • Wash your hands after using the toilet, before eating, and if you cough/sneeze into your hands (follow the 20-second hand-washing rule). You can also use the sanitizers you’ll find around the office.
  • Cough/sneeze into your sleeve, preferably into your elbow. If you use a tissue, discard it properly and clean/sanitize your hands immediately.
  • Open the windows regularly to ensure open ventilation.
  • Avoid touching your face, particularly eyes, nose, and mouth with your hands to prevent from getting infected.
  • If you find yourself coughing/sneezing on a regular basis, avoid close physical contact with your coworkers and take extra precautionary measures (such as requesting sick leave).
  • All towels and hygiene products should be changed daily

Handling Customers Cars

The following precautions should be used whilst handling customers cars:

  • Vehicles well ventilated by putting opening all the windows
  • Heavy touch points should be wiped down before and after the car has been worked on with Anti-Bacterial product
  • Technicians required to wear gloves before handling customer’s cars and keys
  • Seat, Steering Wheel and Floor covers should be used on all vehicles
  • Loan cars should be fully wiped down after returned with Anti-Bacterial product

Customer and Supplier Contact

The following precautions should be taken to protect our staff, customers and suppliers:

  • Only one person in the office at a time
  • Customer’s are required to pay by card, contactless or bank transfer only (no cash or cheque handling)
  • A safe 2m metre distance should be kept between all parties
  • Collection and Delivery of vehicle from home (free to all Key Workers)

Used Car Sales

To limit the spread of COVID-19 we are encouraging the home delivery of cars and are taking the following measures to protect our staff and customers:

  • Remote paperwork including order form/invoice signing, remote finance applications/sign up, registering/taxing cars online
  • All vehicles fully wiped down after use with Anti-Bacterial product
  • Unaccompanied test drives where our insurance cover assists
  • Seat, Steering Wheel and Floor covers used alongside latex gloves
Get In Touch

81 Whinbush Road
Hitchin
Hertfordshire
SG5 1PZ

01462 438999 Email Us
Opening Times
Sales Service
Monday By Appointment
Tuesday By Appointment
Wednesday By Appointment
Thursday By Appointment
Friday By Appointment
Saturday: By Appointment
Sunday: Closed
Monday 08:30 - 17:30
Tuesday 08:30 - 17:30
Wednesday 08:30 - 17:30
Thursday 08:30 - 17:30
Friday 08:30 - 17:30
Saturday: 09:00 - 12:30
Sunday: Closed
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